The key problem they faced was that they were unable to manage the content within the existing website. This meant an inability to keep prospects or existing customers in the loop with some of their most recent activities. It also caused problems in showcasing the expanded range of services they now provided, given the growth they’d experienced in recent years.
When approached one of the key things they wanted to resolve was getting more online enquiries. At the point in time that we were approached, there weren’t receiving any incoming leads via direct engagement with their website.
These issues were further compounded by the fact that they were working with a highly non-responsive web agency. This meant they were unable to justify the ongoing spend and the need for change was pertinent.
They’ve skyrocketed their performance, and have generated in excess of £26k in new business from incoming enquiries alone, in the space of 12 months. This symbolises a which 2600% return-on-investment in less than a year, meaning that for every £1 spent they’ve seen £26 returned to their coffers.
These results have meant that they were able to create a completely new branch of the business which specialises in end-to-end staff for events.