COVID-19 Coronavirus and your small business

With the global crisis affecting business communities, here is what we are doing at Sites Done Right to ensure continuity of service for our valued customers.

  • How we are operating during this time at Sites Done Right

    As a primarily cloud based business, our day-to-day operations will not change in a significant way at Sites Done Right.

    We have made significant investments in our technology base over the years, and as such have continuity planning in place to ensure minimal disruption to your website services. Historically for us as a business, when there have been other challenges preventing easy access to our offices, we have remained open and at full capacity.

    Our team will be working remotely over this period and until guidance suggests otherwise, but will have full access to all operational parts of our platform. This means that updates will continue to be applied in line with our existing road map.

    Our phone lines remain active, and our live chat support (and ticketing system) are operating as normal.

    We will be offering additional assistance to Sites Done Right customers over this period as well, with our weekly support calls increasing to bi-weekly. The times for these webinars will be:

    • Mondays at 10am
    • Thursdays at 7pm

    During these group support calls, we will continue to discuss getting the greatest value from your own website, as well as suggestions on marketing and sales activity you can run during these difficult times.

  • How do I create my own COVID-19 Coronavirus Continuity Plan

    As a growing business, it is important and responsible to keep  your prospects and customers apprised of your own processes for mitigating risk during this time.

    You’ll want to consider including information like:

    • How Coronavirus is affecting your industry in general
    • How your business is responding the pandemic
    • What changes to service(s) your customers can expect
    • Links to articles and support on COVID-19

    To help in this process, we’ve create a short form you can fill in to generate a COVID-19 response message that you can add to your own website, share with your customers via email etc. Please use it below.

  • COVID-19 Coronavirus Business Message Generator
  • Important links on COVID-19 for you and your business

    If you are looking for additional advice and updated information on the Coronavirus, please do check out some of the links below. This list will be updated with relevant links as the situation progresses.